Traceability and warranty
Traceability and warranty
Dear customers, we strive every day to select and offer you the best quality cigars from our import partners. We only buy from official importers accredited by the brands. For Cuban cigars (Habanos), the only official Swiss importer accredited by Habanos is Intertabak AG.
By buying from this Cuban cigar company, we offer you the certainty that the cigars you are buying are 100% original and do not come from counterfeits, or from the grey market (cigars that have potentially traveled around the world and stored in an irresponsible way most of the time, these cigars do not undergo the phytosanitary controls imposed by the administrations of the exporting countries, moreover they can be in contact with the tobacco parasite "Lasioderma" that will destroy your whole stock of cigars) A certain slogan says: "Cigars are not better because you paid more for them!". I claim that cigars paid at the right price respect the one who rolled them, the one who imports them, the one who preserves them and sells them in excellent conditions, respects the work of the people working in this chain of partners so that the customer can be sure that the cigars he buys are not counterfeits, or cigars of last category. I claim that the customer, by respecting his cigar consultant, respects the product and the person in front of him, and finally, respects himself.
Each box of Cuban cigars purchased on our site has the following distinctive signs:
The green Cuban "cellio", with a secret code hidden in the sticker, a bar code with a unique number identifying the box of cigars you bought, this code can be identified directly on the official website of Habanos, online! On the back of the box you have the importer's sticker Intertabak AG, the factory code and the production date. Moreover, since many years, we have invested in conservation means (150K CHF) of our cigars stock in order to offer a superior quality to our customers,... probably the best in Switzerland !
With more than 500'000 cigars in stock, our first objective is the rigorous selection of the cigars we buy from our suppliers. Thus, we only work with official and unique importers bound by contract with the brands they represent for the importation in Switzerland. This guarantees and certifies the reliability and traceability of the cigars you buy from us.
Cuba / Habanos guarantee seal / Individual barcode / Unique Habanos identification number, Hologram and secret code contained in the guarantee seal.
You can click on the "Authenticity Check" button below to check your cigar box. You will then be taken to a form that will tell you how to place the code of the product you wish to verify.
Official label since 2019 ®.
New official label from 01.01.2022