casadelpuro.com makes every effort to ensure the availability of products. If despite increased vigilance the products initially indicated as being in stock should prove to be unavailable after the order, casadelpuro.com will inform the buyer by e-mail as soon as possible. We guarantee the quality of our products, our customer service and our prices, in no case are we responsible for the non-supply of our cigars from our importer. (Delay in delivery due to the importer).
We distinguish availability as follows:
The item is in stock so ready to send. You will receive your order under:
For Switzerland: 2 to 3 working days depending on priority parcel flow
For Europe: 5 to 10 working days (This period includes customs control)
For other destinations: 15 to 20 working days (This period includes customs control).
IN STOCK AT THE SUPPLIER:
Please note that the deadline is based on the information provided to us by our suppliers. Unfortunately, it happens regularly that the suppliers themselves are not able to meet their deadlines and delay delivery.
If we receive the products sooner than expected, we will send them to you as soon as possible.